Unwanted, unsuitable or faulty goods can be returned to gourmet-hampers.ie by the customer or gift recipient and we aim to make this process as simple as possible.
Nothing in this policy will effect your rights under the Sale of Goods and Supply of Services Act 1980
Unwanted / Unsuitable Goods – Your Rights To Cancel An Order
Unwanted, faulty or unsuitable goods can be returned within 14 days of receipt as long as the goods are in perfect condition and in their original packaging. Unfortunately we cannot take back perishable goods for health and safety reasons.
Free Returns
We now offer a Free Returns service with DPS. Simply contact us at gourmet-hampers.ie and we will arrange with DPS to collect your return package free of charge.
Dispute Resolution
All disputes shall first be referred to an agreed independent adjudicator. In the event that agreement of adjudicator cannot be finalized then one shall be nominated by the President of the Irish Chamber of Commerce.
In the event of litigation, the Irish Courts shall have jurisdiction.